Support

How can I help?

I read every message myself and reply within 24 hours on weekdays. No bots, no auto-responses.

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Support options

Email support

Send me a message about anything — account, billing, a bug, or a feature idea.

Typical reply: < 24 hours

How it works

See how each calculator works and where my figures come from on the methodology and data sources pages.

Always available

Report a bug

Found something broken? Use the form and select "Bug report" — I treat these as urgent and get to them as fast as I can.

See the form →

Send me a message

Use the form below for general enquiries, bug reports, feature requests, or anything else. I'll get back to you at the email address you provide.

By submitting this form you agree to my Privacy Policy. I'll only use your email to respond to your enquiry.
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I'll get back to you within 24 hours. While you wait, try the calculator →

Common questions

EquitySight models the government's equity contribution based on the scheme rules for your state (QLD, NSW, or VIC). It calculates the government's percentage share, what you'll owe when you sell or buy out, and how that changes over time as property values grow. It uses the purchase price, your savings, and the applicable income/property caps to determine eligibility.
My calculations are based on publicly available scheme rules and standard mortgage calculations. They're designed to give you an accurate planning picture, not a legal quote. Always verify eligibility and final figures with a licensed mortgage broker or financial adviser before making any decisions.
Try clearing your browser cache and logging in again. If that doesn't work, use the "forgot password" option on the login page. If you're still stuck, send me a message using the form above with "Billing / subscription" selected and I'll sort it out promptly.
Go to Account Settings → Subscription → Cancel Plan. Your Pro access will continue until the end of the billing period. I don't charge cancellation fees. If you cancel mid-year on an annual plan and want a partial refund, contact me.
Yes — EquitySight is fully responsive and works well on iPhone and Android. You can also add it to your home screen as a PWA (Progressive Web App) for a native-app-like experience. On iPhone: tap Share → Add to Home Screen. On Android: tap the menu → Install App.
An API is planned, starting with the Adviser plan. If you have a specific integration in mind, send me a message — I'd love to hear what you're building.